‘Attention to detail that makes you feel so happy’

Iréna & Chris had problems with an engagement ring bought elsewhere but a walk on the Wylde side fixed it!

Iréna wrote to us:

“We called into Nicholas Wylde looking for wedding bands. My engagement ring was missing as I had it in for repairs at another shop in the vicinity.

We had a great experience buying my fiancée Chris’s ring with Biagio. He had a great rapport with us from the outset and we were really happy with the customer service and expertise he affords us. I promised to return with my engagement ring to choose mine.

So we returned to ask Biagio and the team to help with my engagement ring and to hopefully choose my wedding band. Biagio kindly took my engagement ring to be looked at by the team. They discovered the diamond had slipped and the claws were damaged. Within 10 minutes the ring was returned to me sparkling, polished and fixed, perfectly readjusted and the flaw in the setting identified and explained to us. This level of service is impeccable. We got my engagement ring adjusted and cleaned for free without the stress of having it sent away and waiting and paying another extortionate price (when we already paid a lot in the outset- regrettably not at Nicholas Wylde).

Biagio then had the patience and expertise to help me choose a complimentary wedding band and offered their customary care and attention to detail that makes you feel so happy you invested in the quality jewellery and service they provide. We would highly recommend this jeweller to anybody and think every couple considering an engagement ring or wedding bands should head here first.”

 

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