We want you to be pleased with any item of jewellery you buy from us and we realise that sometimes, items bought as gifts are not always to the recipients taste. Therefore, providing the item is brought back to us within 30 days, in the condition in which it was sold, we can exchange it or offer a gift voucher for the value, which has no time limit. We regret we cannot provide refunds unless the item is deemed unfit to wear through a manufacturing fault or an item cannot be repaired.
*We do not offer an exchange, credit note or refund on any pre-owned items of jewellery.
