Customer Care

At Nicholas Wylde we are totally committed to offering a professional and efficient service.  We try our very best to give quality service to each customer and to offer our very best advice whether one is looking to buy the perfect engagement ring or needs a piece of costume jewellery repaired.  We want our clients to be completely happy with each beautiful piece of jewellery purchased from us, and where possible different from pieces sold elsewhere.  Our aim is to ensure we provide an enjoyable shopping experience to match the happy occasion for which many are buying for.

How we contact our customers

Having over 26,000 clients on a comprehensive database enables Nicholas to contact his customers with specific promotions which may interest them. We produce newsletters which are designed to communicate and inform our customers. We do organise specific events for our customers to attend and these are always very popular occasions. Nicholas’s aim is not just to sell jewellery but to educate and offer something back to the customer.

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