Our polishing motor can buff pieces to an “as-new” shine, and our ultrasonic machine uses a combination of heat and vibration to remove dirt from settings. We use a strong steam cleaner on certain items, leaving all jewellery looking beautiful and stones sparkling.
We offer a free cleaning service for life on any item purchased from ourselves, meaning that you can pop in any time you are passing or before a big occasion to make sure that your jewellery is looking its best.
We sell a range of cleaning products which can be used at home to maintain the sparkle of your jewellery, and can advise on the best product for your needs.
The process to electroplate your item and restore the rhodium coating is quite easy, but your item of jewellery may also need a clean and polish as well. This can all be done as a same-day service.
Yellow/red gold plating, or black rhodium plating, would require us sending off for an exact quote from our specialist, but we can give a guide in store.
We offer a comprehensive engraving service, using one of the country’s foremost hand engravers, who can engrave anything from simple initials on the inside of a wedding band to a complex deep seal engraving of a family crest on a signet ring. A wide variety of styles are available, with a minimum charge of just £70 (up to 10 characters, with £8 charged for each additional character.)
A no obligation quote can be given for any engraving requirement – simply bring the item into the shop and a member of staff will advise you.
We are happy to engrave on items that are not brought from us, and there may also be a charge to pre-polish the item before engraving
Our basic engraving service usually takes around 10 days, but we could arrange a faster service for an extra charge. A more specialist service such as a deep seal engraving may take up to 12 weeks.
We can use a traditional hard enameler, or a cold enamel where heat cannot be used. We can give you a guide on costs, but would need to send your item away to get an accurate quote. This service may take around 3 weeks.
SPECIALIST JEWELLERY INSURANCE
INSURANCE QUOTATIONS
Quotations are free of charge, for any item purchased from us. For items not purchased from us, we charge £55 for a single item and each additional item at £25. The fee is refundable if you decide to spend the whole claim value with us.
ADVICE FOR INSURANCE CLAIMS
VALUATIONS
VALUATIONS FOR INSURANCE
We use a local independent valuation organisation who are NAG registered. They have twenty years of specialised experience in the jewellery business.
All jewellery valued can be professionally cleaned and polished in our workshop. Our valuations provide all the information (dimensions of stones, grades, weights, hallmarks etc.) required by a post-loss assessor, and include a detailed photograph to illustrate and aid the provided description.
For any item over £2,500 purchased through Wylde Jewellers, you will receive your first valuation free of charge (excluding second hand sales). This valuation can be updated every three years at 25% discount off the normal charge.
STANDARD 10-DAY VALUATION SERVICE
– Additional jewellery/silver items costs £65 (per item)
You are advised to provide any old valuations or receipts with your jewellery when you bring it to us.
You will be emailed a copy of your valuation prior to your collection of the item(s).
If you require a valuation with a faster turnaround, please contact us as we may be able to arrange a quicker service at a special rate.
It is advisable to have your jewellery re-valued every three years, as its value may fluctuate, and be higher than the existing figure it is insured for. Any jewellery you have purchased from us will be re-valued at 25% discount on providing a copy of the last valuation. All other valuations will be charged at our normal fee.
If you do not have any insurance, or find that your jewellery is underinsured but do not want to change your home contents policy, we can send you an application form and details where you can obtain a competitive quote.
VALUATIONS FOR PROBATE
PROBATE VALUATION CHARGES:
– Minimum charge £210 (including up to six items)
– Additional items cost £35 per item
To book an appointment please phone us on 01225 462826 or email info@nicholaswylde.com.
Come into the store for a no-obligation quote, simply bring the item into the shop and a member of our team will be happy to advise you on any jewellery requirement.
Frequently Asked Questions
What is your usual timescale for carrying out repairs
Basic ring sizing and chain repairs usually take one week. Any slightly more difficult repairs usually take two weeks, and any repair that requires sourcing a stone may take three weeks or more.
Our staff are trained to ask when would you like to collect the repair and endeavour to confirm a collection date with you, within the boundaries of the type of repair.
Can you offer same day repairs
Our charges are as follows, and are in addition to the cost of the repair:
1 hour Service – £40
3 hour Service – £25
Do you offer a guarantee for your repair work
We offer a 1 year guarantee on all repairs unless stated on receipt of the item.
Can you re-string a necklace for me
We can offer an urgent three-day service, but there would be an additional charge for this.
We can also quote to supply new beads or pearls if needed, and can string with pearl silk, elastic or metal wire. We can also clean the beads of pearls before they are restrung, at a small cost.
In most cases we can provide a quote to you when you bring the item to us and advise you of your likely collection date.